June 8, 2020 by The Bearded Team
My step father died from Covid-19 a month ago. Heres what i’ve learnt about how to support team members during a crisis
The last 8 weeks have been incredibly traumatic for me which has inevitably had a strain on our company. With only 5 full time staff running the agency, any absence is a challenge. Alongside the inevitable business pressures that Covid 19 has thrown on us – as a collective we have had BIG changes to navigate over the last 3 months: We are looking after lively newborn twins, we’ve welcomed a beautiful lockdown baby, moved & bought houses, dealt with isolation, bereavement, and the general mental head-mashery that lockdown has thrown on us. As a close knit team with foundations built from friendships – working apart has been tough.
Despite all of these pressures, I’ve been shown major compassion, empathy, patience & trust from every one of the Bearded Fellows – as a collective unit and as individuals. I am the first full time employee to be welcomed into the company and I’m hugely proud of them for nurturing such a healthy, supportive & open work culture.
As we all know, compassionate leaders nurture a culture of loyal, dedicated, engaged, truthful and competent team members. It’s been a heart warming experience being on the receiving end of this leadership where actions have spoken louder than words. Thanks to their support, understanding & friendship – I’ve been able to start the healing process and to return to work gradually and with confidence, knowing that I’ll be challenged but professionally ‘held.’ Massive kudos to Matthew, Samson, Florin & Joe – you really are wonderful humans.
Here is how I was supported at work and how it impacted us as a team. The key to the support I received was that it was personal to me and my situation but I hope it can help other organisations.
Moving forward we will continue to explore creative and experimental ways to encourage and unleash productivity and we all know that this time of crisis has brought out the best in us as a company. We will be kind. Normality will not resume – a better way is emerging.
Big up all those businesses that truly support and welcome their teams individual challenges and that have embraced boundaried freedom. Work and home life are now gloriously intertwined and yes – we are not working from home, but are at home trying to work during a crisis. But we now know how to support team members during a crisis.
🖌️ Illustration by Fay Palmer as part of our Creative Worm Challenge.
"I was provided with a clear schedule, with regular check-in points, and provided with opportunity to flex where necessary. Deliverables arrived on time, every time, and were to an incredibly high standard with very little feedback from us."
"Their work has been the driving force behind us redefining our brand within the marketplace. We now have a stronger social media presence, and our video performance has increased year-over-year."
"As a result of the new content, third-party clients have seen marked increases in ROI"